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Free worldwide shipping on all orders over $50.00

Common queries answered

Frequently asked Questions

Once your payment is confirmed, you’ll receive your digital product instantly via email. If you don’t see it in your inbox, please check your spam or junk folder. For any issues, feel free to contact our support team.

We offer a 30-day return and exchange policy for physical products. If you’re not satisfied with your purchase, you can return the item in its original condition for a full refund or exchange. Please note that the item must be unused, in its original packaging, and accompanied by proof of purchase.

If you need to change your shipping address, please contact us as soon as possible. If your order hasn’t been processed or shipped yet, we’ll update the address for you. Unfortunately, if the order has already been shipped, we won’t be able to modify the address.

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can use this tracking number on the shipping carrier’s website to monitor the delivery progress. If you have an account with us, you can also log in to your account to check the order status.

You can reach our customer support team by [email/phone/live chat] (provide your contact details or link). We are available during business hours, and we aim to respond to all inquiries within 24 hours. For faster assistance, please provide your order number or any relevant details when contacting us.

If you entered the wrong shipping address, please contact us immediately. If the order hasn’t been shipped yet, we can update the address for you. However, if the order has already been processed and shipped, you may need to contact the shipping carrier to attempt a reroute. In some cases, the package may be returned to us, and we can arrange a new shipment to the correct address.

We do our best to consolidate your items into one package whenever possible. However, if your order contains multiple items or large products, they may be shipped separately to ensure safe delivery. If your order is split into multiple shipments, you’ll receive a separate tracking number for each package.

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