Refund Policy

Thank you for shopping at 1topdigitaltool. We value our customers and strive to ensure your satisfaction. If you are not completely satisfied with your purchase, we are here to help. Please review the following guidelines for returns and refunds.

1. Returns

You have 30 calendar days from the date you received your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain products, such as perishable goods and custom-made items, may be exempt from being returned.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange your purchase for the same item, please contact us at +44 7735793522.

4. Shipping for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions about our Refund Policy, please contact us:

Address: 10 Cotman Rd, Norwich NR1 4AF, UK

Phone: +44 7735793522